ed111 Terms & Conditions — Please Read Before Using Our Platform

Key Terms at a Glance

A brief summary of the most important rules that apply to every ed111 account. The full detail for each item follows in the sections below.

1. Acceptance of Terms

By accessing, registering on, or using the ed111 platform in any capacity — whether as a browser, a registered account holder, or a depositing player — you agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you (the user) and ed111. If you do not agree with any part of these Terms, you must not use the ed111 platform.

These Terms apply in addition to any specific rules that may govern individual games, promotions, or competitions available on the ed111 platform. In the event of a conflict between these general Terms and any specific promotion or game rules, the specific rules shall take precedence only to the extent of the conflict. ed111 reserves the right to update these Terms at any time. Continued use of the platform following any amendment constitutes acceptance of the revised Terms.

2. Eligibility

The ed111 platform is available to adult players only. To open and maintain an ed111 account, you must meet all of the following eligibility criteria at all times:

• You must be at least 21 years of age. ed111 is strictly an adults-only platform and will not knowingly permit minors to register or participate in any activity on the site.
• You must be legally permitted to participate in online gambling activities under the laws applicable to your jurisdiction. You are solely responsible for verifying your own legal position.
• You must register using your own, real identity. Accounts registered under false names, aliases, or on behalf of another person are not permitted and will be closed upon discovery.
• You must not be a current employee, contractor, or immediate family member of an employee of ed111 or any of its affiliated game providers or payment partners.
• You must hold only one active ed111 account. If you have previously had an account closed for any reason, you must obtain written consent from ed111 support before creating a new account.

3. Account Registration and Security

To use the ed111 platform, you must register a personal account using a valid Bangladesh mobile number. Each individual may hold only one account. Shared accounts — accounts used by more than one person — are strictly prohibited.

Your Responsibilities

• Keep your login credentials (mobile number and password) strictly confidential. Do not share your account details with any other person under any circumstances.
• Notify ed111 support immediately if you believe your account has been accessed without your authorisation. ed111 cannot be held responsible for losses arising from unauthorised access where the player failed to take reasonable security precautions.
• Ensure your registered mobile number remains active. If you change your primary SIM, update your account details before deactivating the old number, as your mobile number is used for OTP verification and account recovery.
• You are fully responsible for all activity that occurs on your ed111 account, whether or not you authorised the specific action. This includes all bets placed, deposits made, bonuses claimed, and withdrawals requested from your account.

Account Closure

You may close your ed111 account at any time by contacting customer support. Any verified balance remaining at the time of closure will be paid out subject to standard withdrawal conditions and the satisfaction of any outstanding wagering requirements. ed111 reserves the right to close or suspend any account at its discretion, including for breach of these Terms, suspected fraud, or failure to complete KYC verification within a reasonable time.

4. Deposits and Withdrawals

ed111 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All financial transactions are processed in Bangladeshi Taka (BDT). The minimum deposit is ৳500. ed111 does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.

Deposit Conditions

• All deposits must be made using a payment method registered in your own name. Third-party deposits — deposits funded by another person's payment account — are not permitted and will result in the reversal of the deposit and a review of the account.
• ed111 may require you to verify your payment method before processing a withdrawal. This may include providing confirmation screenshots from your bKash or Nagad app showing the transaction reference.
• Deposits are credited to your ed111 wallet upon confirmed receipt of funds. In exceptional cases involving payment provider delays, crediting may take longer. Contact support with your transaction reference if a deposit does not appear within 15 minutes.
• ed111 reserves the right to apply enhanced due diligence checks to large or unusual deposits, including requesting source of funds documentation, before crediting the relevant amount to your account.

Withdrawal Conditions

• Withdrawal requests are processed during standard business hours. The minimum withdrawal amount is ৳500. Funds will be returned to the same payment method used for the most recent deposit wherever technically possible.
• Withdrawals will only be processed after your identity has been verified (KYC completed). If KYC documents have not been submitted, ed111 may hold a withdrawal pending verification. This is a standard anti-money-laundering safeguard, not a penalty.
• Any bonus funds credited to your account must have their associated wagering requirements fully met before the funds can be withdrawn. Attempting to withdraw before rollover conditions are satisfied will result in the bonus portion being forfeited.
• ed111 reserves the right to deduct from a withdrawal any amounts credited to a player's account in error, including technical errors, game settlement errors, or erroneous bonus credits.

5. Bonuses and Promotions

ed111 offers bonuses and promotional offers to eligible players from time to time. All bonuses are governed by specific terms, which will be published alongside each individual offer. The following general bonus rules apply to all promotions unless a specific promotion explicitly states otherwise:

• Bonuses are credited to your ed111 account wallet. The welcome bonus is available to newly registered players who make their first qualifying deposit. Players who have previously held an ed111 account under any mobile number are not eligible for the new player welcome bonus.
• All bonus funds are subject to a wagering requirement (rollover) before they can be withdrawn. The applicable rollover multiplier will be stated in the specific promotion terms. Wagering requirements must be met using real money bets; bonus bets placed with free spins or bonus credits do not count toward wagering on other bonuses unless specifically stated.
• Bonuses have an expiry period stated in their specific terms. Any uncompleted wagering requirements or unclaimed bonus funds will be forfeited upon expiry. ed111 will not reinstate expired bonuses under any circumstances.
• ed111 reserves the right to withdraw any bonus offer, amend the terms of a live promotion, or disqualify a player from a promotion if there is evidence of abuse, exploitation of a software error, or any form of coordinated or systematic bonus claiming.
• Only one bonus may be active at a time unless the specific promotion terms for a concurrent offer explicitly permit stacking. Attempting to claim multiple simultaneous bonuses without authorisation may result in all bonuses being voided.

6. Game Rules and Fair Play

All games available on the ed111 platform are supplied by licensed third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. Game outcomes are determined by certified Random Number Generator (RNG) systems operated by the respective providers. ed111 does not control, modify, or influence game outcomes in any way.

Each game has its own individual rules, paytable, and RTP percentage, which are accessible from within the game interface. Players are responsible for familiarising themselves with the rules of any game before placing real money bets. ed111 is not responsible for losses arising from a player's misunderstanding of game rules.

• In the event of a disconnection or technical fault during a game, the round in progress will be settled according to the game provider's standard disconnection policy. This may result in a bet being voided and the stake returned, or the round being completed according to the game's rules at the point of disconnection.
• Game results displayed in your ed111 bet history are the definitive record of all game outcomes. In the event of any discrepancy between what is displayed on your device and the server-side record, the server-side record shall prevail.
• Any malfunction of a game voids all related pays and bets. If a game is found to have been operating incorrectly due to a software error, ed111 reserves the right to void affected rounds and return stakes to the players involved, regardless of whether the displayed outcome showed a win or a loss.
• Sports betting markets are settled according to official results from the relevant governing body (e.g., ICC for cricket, FIFA for football). In the event that official results are not available, ed111 will use the most widely recognised independent source and will communicate the settlement basis to affected players.

7. Prohibited Conduct

The following activities are strictly prohibited on the ed111 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all balances, and reporting to relevant authorities where applicable:

• Registering more than one account, or assisting another person to register using your payment details, device, or personal information.
• Using any form of software, bot, script, artificial intelligence tool, or automated system to place bets, claim bonuses, or interact with the platform in a non-human manner.
• Colluding with other players to exploit game outcomes, share information in live casino games, or otherwise gain an unfair advantage over the platform or other players.
• Using the ed111 platform for any form of money laundering, including depositing funds from illegal sources, structuring deposits to avoid reporting thresholds, or using the platform to transfer value between parties without genuine gambling activity.
• Attempting to reverse-engineer, hack, or otherwise interfere with the technical operation of the ed111 platform, including its games, payment processing systems, or account management infrastructure.
• Providing false, misleading, or fraudulent information at any stage of the registration, KYC, or withdrawal process, or impersonating another person in any communication with ed111 support.

8. Responsible Gaming

ed111 is committed to promoting responsible gaming and providing tools that allow players to manage their gambling activity. The following responsible gaming features are available to all registered players via their account settings:

• Deposit limits: set daily, weekly, or monthly maximum deposit amounts to control your spending. Deposit limit reductions take effect immediately; increases are subject to a cooling-off period.
• Session time reminders: set a notification to alert you when you have been logged in for a specified duration, helping you keep track of time spent on the platform.
• Cool-off period: temporarily suspend your account for a defined period (24 hours to 6 weeks). During a cool-off period your account remains open for the purposes of viewing bet history and processing any pending withdrawals, but you cannot deposit or place bets.
• Self-exclusion: permanently close your account and request that ed111 take reasonable steps to prevent you from re-registering. Self-exclusion requests are irreversible for the duration of the exclusion period selected, with a minimum period of 6 months.

ed111 is strictly for players aged 21 and above. If gambling is negatively affecting your daily life, finances, or relationships, we urge you to use the self-exclusion tools available in your account or to contact our 24/7 support team for assistance. External support is also available from problem gambling helplines operating in Bangladesh.

9. Intellectual Property

All content on the ed111 platform — including but not limited to the website design, logos, trademarks, graphics, text, software, game interfaces supplied by ed111 (as distinct from game content supplied by third-party providers), and the selection and arrangement of content — is the property of ed111 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ed111 platform for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, transmit, display, publish, sell, or create derivative works from any content on the ed111 platform without the prior written consent of ed111.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ed111's liability in connection with your use of the platform is limited as follows:

• ed111 is not liable for any loss of profits, loss of data, loss of goodwill, or any indirect, incidental, special, punitive, or consequential loss or damage arising out of or in connection with your use of the platform, even if ed111 has been advised of the possibility of such losses.
• ed111 does not guarantee uninterrupted or error-free access to the platform. Scheduled and unscheduled maintenance, third-party infrastructure issues, and events outside ed111's reasonable control (including payment provider outages) may result in temporary unavailability of some or all platform features.
• Nothing in these Terms limits ed111's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by ed111's negligence, or any other liability that cannot be excluded or limited under applicable law.

11. Privacy and Data Protection

ed111 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By using the ed111 platform, you consent to the collection and use of your personal data as described in the Privacy Policy. ed111 uses SSL encryption to protect data transmitted between your device and our servers. Your personal data is never sold to third parties. For full details of how your data is collected, stored, and used, please review the Privacy Policy page.

12. Amendments to These Terms

ed111 reserves the right to amend these Terms and Conditions at any time. Where changes are material, ed111 will use reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. Minor clarifications and corrections may be made without prior notice. The current version of the Terms is always the version published at ed111.bet/terms-conditions. By continuing to use the ed111 platform after any amendment, you accept the revised Terms in full.

13. Contact and Support

If you have any questions about these Terms and Conditions, or if you wish to raise a complaint about any aspect of the ed111 platform, our customer support team is available 24/7 via live chat. Support response times are generally fastest during Bangladesh Standard Time (BST, UTC+6) daytime hours.

For written queries, you may also contact ed111 by email at [email protected]. Please include your registered mobile number in any written correspondence to help us locate your account and respond efficiently. ed111 aims to respond to all written queries within 48 hours during standard business days.